Help
Bulleted List. How do I create an online account?
Bulleted List. How do I login?
Bulleted List. How do I pay for a permit?
Bulleted List. How do I print a permit?
Bulleted List. What do I do if I forgot my e-mail address (username)?
Bulleted List. What do I do if I forgot my password?
Bulleted List. How do I use the Same Owner as Your Permits page?
Bulleted List. How can I change my online profile?
Bulleted List. How can I see my receipts?
Bulleted List. How can I submit a permit?
Bulleted List. What is the process to print a permit?
Q. How do I create an online account?
A.  1. Navigate to www.myfloridaehpermit.com.
       2. Click on the create account button.
      3. Enter the permit number and bill ID on your invoice.
              a. The permit number is in the gray box on the invoice.
              b. The bill ID is in the gray box on the invoice.
      4. Click the Submit button.
     5. Complete the Create Account form with:
             a. Your name
             b. Your e-mail address
             c. Your password
             d. Your answers to the security questions
     6. Click the Submit button.
Q. How do I login?
A.  1. Navigate to www.myfloridaehpermit.com.
      2. Enter your username and password.
      3. Click the Login button.
Q. How do I pay for a permit?
A.  1. You must be logged into the system.
      2. Click the Search for Permits button.
      3. Enter the permit number.
      4. Click the Search button.
      5. You may enter more permit numbers and click the Search button.
      6. Select the permits to add them to your Shopping Cart.
      7. Click the Pay for Permit(s) button.
      8. Review the items in your shopping cart.
      9. Click the Next button.
      10. Select your payment type.
      11. Click the Next button.
      12. Review your shopping cart and total.
      13. Click the Next button.
      14. You will be transferred to secure the Bank of America site to enter your payment information.
Q. How do I print a permit?
A.  1. Click the Permit button to navigate to your permits page.
      2. You will need to pay and submit your permit first before printing is available.
      3. Click the Print button next to the specific permit you would like to print. Please note you cannot print a previous year's permit.
Q. What do I do if I forgot my e-mail address (username)?
A.  1. Navigate to https://www.myfloridaehpermit.com/ForgetUserName.aspx.
     2. Enter the information.
            a. Permit number.
            b. Invoice ID.
            c. First name.
            d. Last name.
      3. Click the Retrieve E-mail Address button.
Q. What do I do if I forgot my password?
A.  1. Navigate to https://www.myfloridaehpermit.com/ForgotPassword.aspx.
      2. Enter your e-mail address.
      3. Click Continue to Step 2 button.
      4. Enter Answer 1.
      5. Enter Answer 2.
      6. (If you do not remember the answer to either Answer 1 or Answer 2, click https://www.myfloridaehpermit.com/ForgetUserName.aspx.)
      7. Click Continue to Step 3.
Q. How do I use the Same Owner as Your Permits page?
A.  1. Log in.
      2. Navigate to Same Owner as Your Permits.
      3. Click on the Responsible Party.
      4. You can add a permit to your shopping cart.
      5. Please note that the page is under development.
Q. How can I change my online profile?
A.  1. Log in.
      2. Navigate to Online Profile page.
      3. Change your information.
      4. Click the Update Account Information button.
Q. How can I see my receipts?
A.  1. Log in.
      2. Navigate to Online Receipts.
Q. How can I submit a permit?
A.  1. Log in.
      2. Navigate to your Permit(s) page.
      3. Add the permit(s) to your shopping cart.
Q. What is the process to print a permit?
      1. Due - Apply payment for permit(s).
      2. Submit - Verify addresses and possibly application information (where applicable) and submit the application to CHD for review.
      3. Under Review - Your application is awaiting CHD review.
      4. Print - Your permit is available for printing. Please note you cannot print a previous year's permit.




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